• Search
Picture

Shipping Policy

Privacy

Your privacy is our main concern here at The Palate. The information that you present to us when ordering is kept in privacy and will not be available to outside sources. We use this information only to process your orders and send you updates and information describing new product information or promotions. If you choose to, you may unsubscribe anytime to our updates. Your information will not be shared with anyone and will only be used for your benefit.

Returns & Shipping

The Palate hopes to provide the best customer service possible and if you are not entirely satisfied with our products you may exchange or return the shipment within 15 days of the initial shipping date. We will not refund shipping charges or pay for shipping on returns or exchanges.

Items not returnable are all marked-down or special order merchandise is a final sale and is not returnable. Customized Laudable Linens are not returnable. Any used product is not returnable. 

Send all returns toThe Palate W12102 State Hwy 35 Stockholm, WI 54769

On all returns please include your receipt, name, address and telephone number.  Allow 10 to 15 days for the processing of your return.  Refunds are based on original method of payment.  Returns without a receipt will receive a store credit. 

The Palate ships all orders standard ground through USPS. Orders usually ship in 2 to 4 weeks.

Rush Delivery Service: 1-3 days with an additional $35.00 charge-please call the store if you are interested at 715-442-6400

All shipping charges are calculated during checkout. Additional charges may apply to orders shipping to Alaska, Hawaii and any territory outside the continental US. Please call The Palate at 715-442-6400 for a quote.

Shipping Cost

Merchandise Total

Standard Shipping Cost

$0.01-$50.01

$10.00

$ 50.01-$100.00

$15.00

$100.01-$200.00

$25.00

$200.01-$300.00

$30.00

$300.01-$400.00

$35.00

$400.01-$500.00

$40.00

$500.01-$600.00

$50.00

$600.01-$1,200.00

$75.00

$1,200.01-& UP

$125.00